"Customer service poor"

A review of The Range by Jackie written on Wednesday 3rd of April 2024

I ordered garden furniture from Longwater store and was informed I would be contacted within 5 days to arrange delivery.

Not so,I received confirmation from their courier saying they had received my order and that I could track delivery if I click on their link that does not work.

I have phoned the store several times and they do not answer.

I’ve emailed customer service and awaiting response personally I do not believe I should have to keep chasing them ..

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